Accounts Receivable Reconciliation & Ledger Cleanup

Project Overview

We were engaged by a UK-based wholesale merchant who had accumulated significant reconciliation differences in their Accounts Receivable (AR) ledgers. Due to manual matching errors, duplicate client profiles, and unresolved stripe payment payouts, their customer balances were highly inaccurate, causing delayed collections and cash flow strain. We performed a comprehensive audit and ledger cleanup to match payments and resolve historical discrepancies.

Our Key Responsibilities

• Audited and reconciled customer ledgers spanning over 12 months of historical invoices.
• Investigated outstanding invoices and followed up on payment mismatch anomalies.
• Matched Stripe and bank payouts against specific wholesale invoices and customer payments.
• Identified and corrected posting errors, duplicate entries, and incorrect currency exchange adjustments.
• Resolved long-standing disputes between client ledger statements and customer payment records.
• Prepared detailed Accounts Receivable (AR) aging reports and collection summaries for management.

The Results Achieved

• Cleared over £85,000 in unmatched customer transactions and resolved all reconciliation differences.
• Provided the client with a 100% accurate, real-time view of outstanding customer balances.
• Improved receivables collection times, directly enhancing the business's weekly operating cash flow.
• Established a standardized, automated payment-matching process to prevent future ledger discrepancies.