E-commerce & Wholesale Merchant

Accounts Receivable Reconciliation & Ledger Cleanup

Project Overview

We were engaged by a wholesale merchant with significant reconciliation differences in its accounts receivable records. Manual matching errors, duplicate customer profiles, and unresolved Stripe payouts made customer balances difficult to rely on. We performed a reconciliation review and ledger cleanup to match supported payments and document historical differences.

Our Key Responsibilities

  • Reviewed and reconciled customer ledgers spanning more than 12 months of historical invoices.
  • Investigated outstanding invoices and followed up on payment mismatch anomalies.
  • Matched Stripe and bank payouts against specific wholesale invoices and customer payments.
  • Identified and corrected posting errors, duplicate entries, and incorrect currency exchange adjustments.
  • Resolved long-standing disputes between client ledger statements and customer payment records.
  • Prepared detailed Accounts Receivable (AR) aging reports and collection summaries for management.

The Results Achieved

  • Reviewed the agreed historical customer activity and resolved differences supported by the available records.
  • Provided the client with a reconciled, more reliable view of outstanding customer balances.
  • Produced an updated receivables aging report and a documented list of balances requiring collection follow-up.
  • Established a standardized, automated payment-matching process to prevent future ledger discrepancies.

This is a self-published, anonymized work example. Results are based on the records and scope available for one engagement and have not been independently audited. Outcomes vary with transaction volume, source-data quality, systems, client responsiveness, and scope.

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